This study book is intended for professionals and students in higher social work education who want to build skills in conversation skills training. The book provides a practical knowledge base and focuses on effectively applying relevant skills within the field of social work. The combination with a website featuring film clips, supporting information, and assessment materials makes frequent practice and feedback possible, which is essential for developing good conversation skills.
With attention to both working with clients and on behalf of and for clients, the content aligns with current issues and a competency-based approach in contemporary education. This learning resource supports social workers in training (mwd, sph, pedagogy) and other social work professionals in systematically improving their communication skills in practice.