Return request

Non-returnable

The following items cannot be returned:

• Digital products and licenses
• Specially imported titles on request
• Products that are not in new condition
• Audio material, CD-ROMs and multimedia products whose packaging has been opened

Return request

Want to return an item? Please fill out the form below.

Please state in the message field:

• Order number
• The item you want to return
• The reason for return

After your order has been assessed, you will receive return instructions by email. Return shipping costs are your responsibility.