How to Deal Effectively with Difficult Groups
The Handbook for Working with Difficult Groups by Sandy Schuman is a practical reference work that addresses the challenges that arise when working with difficult groups. This book provides a systematic approach to the factors that make collaboration difficult and offers concrete guidance for facilitators, leaders, and group members.
Contents
The book explores a range of topics such as dealing with dissent, cultural differences, diversity, inclusion, virtual collaboration, identity conflicts, unwanted behavior, and responsibility within groups.
Each chapter addresses three core questions:
- How a group is difficult: a description of recognizable situations and behavior.
- Why the group is difficult: an analysis of the underlying causes.
- What you can do: effective strategies for better collaboration and group dynamics.
Product Specifications
- Author: Sandy Schuman (Albany, New York)
- Series: J-B International Association of Facilitators
- Publisher: John Wiley & Sons Inc
- Imprint: Jossey-Bass Inc., U.S.
- Publication Date: 2010-05-18
- Number of Pages: 480
- ISBN: 9780470190388
- Theme: Business and Management
- BISAC: BUSINESS & ECONOMICS / General
About the Author
Sandy Schuman is an experienced group facilitator and expert in collaboration and decision-making within groups. He helps organizations solve complex issues and improve collaboration through training and guidance.