Improve your German writing skills with our comprehensive reference work, perfect for various business correspondence and communications. This book offers a wealth of information, including guidelines for drafting agreements, requests, offers, and complaints, as well as other business messages. With numerous sample letters and over 800 text blocks, you'll have the tools you need for correct wording. Ideal for self-study or as a reference, you can also use it to practice your skills through exercises. The "Telephoning" chapter includes audio clips to listen to, along with a handy cheat sheet for your desk, helping you learn how to conduct professional telephone conversations. The comprehensive appendix contains the solutions to the exercises, as well as specialized vocabulary in German, English, French, Spanish, and Russian, common abbreviations, and a keyword index.