This study book on health service operations management, written by Jan Vissers and colleagues, provides essential knowledge for students and professionals in healthcare. It covers both theory and practice, with attention to hospital planning, supply chain management, quality assurance, and performance management.
Description
The publication focuses on service operations management in healthcare and helps find a balance between waiting times, efficiency, care quality, and organization within care networks. The book includes practical models, ranging from simple queueing theories to complex analytical techniques, with which operational issues in healthcare are approached.
It is suitable as a textbook for undergraduate and postgraduate studies, with clear concepts, definitions, and concrete applications in health service operations. The content is relevant for courses in operations management and healthcare management, and aims to help students apply theory in practice.
Product specifications
- Author: Jan Vissers
- Publisher: Taylor & Francis Ltd
- Imprint: Routledge
- Publication date: 2022-11-25
- Number of pages: 340
- ISBN: 9780367895952
- Theme: Production and quality control management
- BISAC: MEDICAL / Administration
About the author
Jan Vissers was Professor of Health Services Operations Management at the Erasmus School of Health Policy and Management. He still publishes and supervises students in this field.
Sylvia Elkhuizen is Assistant Professor of Health Services Operations Management at the same university.
Nathan Proudlove is Associate Professor of Health Management at Alliance Manchester Business School.