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Operational Excellence: Practical Guide to Success
Operational Excellence (OpX) is essential for organizations that want to operate efficiently and effectively. This learning resource is suitable for professionals and managers in both profit and non-profit sectors, with a focus on service provision.
What is Operational Excellence?
OpX focuses on continuously delivering customer value at minimal costs. It employs well-known methods such as Lean, Six Sigma, Theory of Constraints (TOC), The New Way of Working, and Agility. The goal is to apply the right approach at the right time.
Content and benefits
- Tools for implementing and sustaining improvement in diverse organizations
- Focus on leadership and a culture of continuous improvement
- Practical guidance on creating support and behavioral change, including within management
- Suitable for use in education, work, and self-study
This book builds on Operational Excellence new style and offers directly applicable knowledge for successfully implementing OpX.
Intertaal is your reliable supplier and guarantees fast delivery of this valuable learning resource.