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Kloteklanten 3.0 is an accessible publication about business management, aimed at creating the most customer-friendly company. This paperback book offers practical insights for entrepreneurs and managers who want to strengthen their customer orientation.
The publication serves as a clear reference work and is suitable for focused study or deeper understanding. It covers concrete strategies for integrating customer-friendliness into business operations.
- Subtitle: how do I become the most customer-friendly company in the Netherlands (...for my customers)
- Print run: 1
- Format: paperback
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