Customer-focused leadership - 8 principles for a customer-oriented culture is a study book focused on business management and customer-focused leadership. This hardcover reference work supports professionals and students who want to delve into developing a customer-oriented culture within organizations.
The book is suitable for use in MBO education and provides a clear positioning by topic and level. It can be used as a study resource, reference work, or practical support in professional practice.
- Subtitle: 8 principles for a customer-oriented culture
- Print: 1
- Format: hardcover