- Focus on leveraging existing customers instead of constantly seeking new ones.
- A concrete and practical step-by-step plan, no vague strategies.
- Mindset-driven: learn to put value creation at the center, not the use of tools.
WHY?
- Based on practical experience with dozens of companies, not on theoretical models.
- No traditional sales, but focus on developing sustainable customer relationships.
- Results-oriented without being pushy: increase customer value without pressure.
WHAT?
- Clear and structured step-by-step plan.
- Practical chapters with a fixed structure: insights, examples, and action questions.
- Recognizable examples and growth scenarios.
FOR WHOM?
- Entrepreneurs and executives.
- Companies with an existing customer base that want to create more value.
This course is suitable for Dutch (NT2) language level B2-C2 and ideal for use in business, for self-study, and professional development. Intertaal is your reliable supplier and guarantees fast delivery.

