Essential Telephoning in English is a compact course designed to develop telephone skills for adults who want to improve their business or general English. The course consists of 11 core units covering a variety of communication skills, such as starting and ending calls, taking messages, handling problems, making appointments, and conveying information.
The course offers participants the opportunity to monitor their progress using three consolidation units and an evaluation unit at the end of the course. Although the program is primarily designed for classroom use, it is also excellent for self-study.
This learning resource is ideal for both educational and workplace use, enabling learners—regardless of their language level (from A1 to C2)—to strengthen their English telephone communication skills. Intertaal, your reliable supplier, guarantees fast delivery of these course materials.