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This study book by Roos Beerkens offers an in-depth analysis of the process of intercultural communication within consultancy. It highlights how intercultural communication can contribute to solving problems that arise due to multiculturalism in organizations and policy-making.
Contents
Using 12 case studies from practice, this book examines how advisory processes unfold in intercultural contexts. The focus is on interviews with clients, the presentation of advice, and the collection of data. The book shows how intercultural communication can ensure respectful relationships between different cultural and language backgrounds and thereby promote the success of projects and organizations.
This book is a valuable resource for students and researchers in intercultural communication, management, and consultancy, as well as for professionals who encounter diversity in their work and want to know more about intercultural advising.
Additional discussion questions and supplementary literature are available as e-resources via the publisher.
Product specifications
- Author: Roos Beerkens
- Series: Routledge Focus on Communication Studies
- Publisher: Taylor & Francis Ltd
- Imprint: Routledge
- Publication date: 2022-08-01
- Number of pages: 166
- ISBN: 9780367494957
- Subject: Communication studies
- BISAC: LANGUAGE ARTS & DISCIPLINES / Communication Studies
About the author
Roos Beerkens works as a lecturer at Utrecht University in the master’s program Intercultural Communication and coordinates placements. With her research on intercultural competence training and practical experience as a communications specialist, she makes an important contribution to the field of intercultural communication and consultancy.
Emmanuelle Le Pichon-Vorstman is affiliated with Utrecht University and the University of Toronto, …
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