Career Paths: Call Centers
Career Paths: Call Centers is an educational resource designed for call center professionals who want to improve their English communication skills in a work environment. This learning tool uses career-specific vocabulary and contexts. Each unit offers step-by-step instructions that immerse students in the four core language components: reading, listening, speaking, and writing. Topics covered include communication equipment, career opportunities, call answering, technical support, and automated systems. The series is divided into three levels of difficulty and contains a total of over 400 vocabulary terms and phrases. Each unit includes a test of reading comprehension, vocabulary, and listening comprehension, and guides students through written and oral production.
Including Features:
Intertaal is the reliable supplier that guarantees fast delivery of this learning resource. Suitable for workplace learning and self-study, with English proficiency ranging from A1 to C2. Improve your communication skills efficiently and in a structured way.