This book focuses on good patient care, cost control, and attractive employment within healthcare. The quality of care is primarily determined by the commitment of healthcare providers. Employees form the core of a healthcare institution, not equipment, buildings, or parking facilities. Therefore, personnel policy is essential, with attention to recruitment, selection, task matching, training, and evaluation. An unsuitable staffing leads to lower care quality and reduces the efficiency of the organization.
For decades, there has been a shortage of healthcare personnel and too high turnover, without long-term policies being implemented. The healthcare sector lacks systematic and long-term commitment to new forms of personnel deployment.
Since the first edition, integral capacity management has been a standard part of many healthcare institutions. Especially after the corona crisis, this development has accelerated, and almost every institution applies it. Yet, since the 1990s, there have been large shortages, partly because there has been insufficient strategic attention. This third edition ofCapacity Planning in Healthcaretherefore emphasizes the importance of transformation to healthcare institutions that are less vulnerable to staff shortages.
This learning material is written in Dutch and is suitable for professionals in the healthcare sector. It supports strategic and tactical personnel management and is applicable for education, work, and self-study. Intertaal offers this material as a reliable supplier with fast delivery.