Welcome! This intermediate-level course is designed for individuals who need to use or are preparing to use English for their daily work in the tourism, hospitality, and travel industries. It is ideal for those currently working or planning to work in these sectors. Core language skills are developed through a wide range of work-related tasks. Particular emphasis is placed on realistic and integrated communication tasks, giving students the opportunity to build confidence and improve their fluency. The second edition includes updated content, extensive email writing exercises, and further communication activities geared towards busy professionals. Intertaal, your trusted provider, guarantees fast delivery of this learning resource, making it suitable for both work and self-study.