{"product_id":"crucial-conversations-tools-for-talking-when-stakes-are-high-third","title":"Crucial conversations: tools for talking when stakes are high, third edition","description":"\u003cp\u003eThis New York Times bestseller and classic in the field of business communication has been fully updated for the modern world, where effective communication is crucial. \u003cem\u003eCrucial Conversations\u003c\/em\u003e provides powerful skills to conduct any conversation, especially the difficult ones, successfully.\u003c\/p\u003e\u003ch2\u003eContents\u003c\/h2\u003e\u003cp\u003eThe book teaches you in an accessible and entertaining way how to communicate persuasively without being aggressive. It offers tools to restore dialogue when conversations stall due to anger or withdrawal. In addition, it contains practical techniques for managing high-stakes conversations, regardless of the topic or conversation partner.\u003c\/p\u003e\u003ch2\u003eNew in this edition\u003c\/h2\u003e\u003cp\u003e\u003c\/p\u003e\u003cul\u003e\u003cli\u003eHow to respond when someone wants to start a crucial conversation with you\u003c\/li\u003e\u003cli\u003eRecognizing and bridging the time gap between problem identification and discussion\u003c\/li\u003e\u003cli\u003eCommunicating more effectively through digital channels\u003c\/li\u003e\u003cp\u003e\u003c\/p\u003e\u003c\/ul\u003e\u003ch2\u003eApplication and target audiences\u003c\/h2\u003e\u003cp\u003eThis book is suitable for professional use, education, and self-study. It helps improve relationships and outcomes, both at work and in private life. The language is clear and accessible, aimed at adults who want to strengthen their communication skills.\u003c\/p\u003e\u003ch2\u003eDelivery\u003c\/h2\u003e\u003cp\u003eIntertaal is your reliable supplier and guarantees fast delivery of this valuable learning tool.\u003c\/p\u003e","brand":"Intertaal","offers":[{"title":"Default Title","offer_id":53950977835348,"sku":"9781260474183","price":19.95,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0967\/0538\/0692\/files\/crucial-conversations-tools-for-talking-when-stakes-are-high-third-125.webp?v=1778076350","url":"https:\/\/intertaalid.nl\/en\/products\/crucial-conversations-tools-for-talking-when-stakes-are-high-third","provider":"Intertaal","version":"1.0","type":"link"}